Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy carefully before placing an order.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location, carrier delays, and other factors beyond our control.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Please allow up to 24 hours for the tracking information to update.
Shipping Delays
We are not responsible for shipping delays caused by the carrier, weather conditions, customs delays, or other unforeseen circumstances.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping fees may apply if an order must be reshipped.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once the carrier confirms delivery. If your package is marked as delivered but not received, please contact the shipping carrier directly. You may also contact us at support@halarahub.com, and we will assist where possible.
International Shipping
International shipping times may vary due to customs processing. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Contact Information
If you have any questions about shipping, please contact us at:
Support Email: support@halarahub.com